Onboard offers and shopping news
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Shopping on board, onshore, and online
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Trends, makeup tips, and beauty secrets
How can you refresh tired hair? Which makeup lasts all day? Are there any new wine trends in 2025? Find out more from articles below!
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Frequently asked questions
- What should I do if I need to exchange, return, or need help with a purchase made on board?What should I do if I need to exchange, return, or need help with a purchase made on board?
We guarantee the quality of products sold on our ships. If you notice a defect in a purchased product during your trip, wish to exchange or return an unused and unopened item, or face any other issue with your purchase, please visit the on-board shop where you made the purchase.
If you discover a defect or encounter another problem with a purchased product after your trip, please submit a product claim using the customer feedback form. Please ensure you include the purchase receipt when getting in touch.

















