Terms of Travel with a Promotional Code
- Use the promotional code when purchasing your trip.
- The promotional code is valid only for new bookings.
- There is a limited number of tickets available for purchase with the promotional code on each departure.
- The period during which the promotional code can be used is indicated in the offer. The validity period cannot be extended.
- The promotional code is not valid for cabin upgrades.
- You can change and cancel your trip purchased with the promotional code in accordance with Tallink Silja Line’s travel terms and conditions.
- The promotional code is valid only for the services and products specified in the offer.
- The promotional code cannot be exchanged for money.
- You can purchase your trip with the promotional code at tallink.com.
Monetary Gift Card Terms
- You can use the promotional code printed on the gift card to purchase travel and travel-related services at tallink.com or pay for products in the Tallink E-SHOP at shopping.tallink.com.
- Multiple gift cards can be used for a single payment.
- The gift card indicates the final date for purchase and travel. The validity period cannot be extended.
- The gift card cannot be returned or exchanged for cash.
- You can change and cancel your trip purchased with the gift card in accordance with Tallink Silja Line’s travel terms and conditions.
- The gift card cannot be used to pay for services or products on board the ships or in the hotels.
- The purchaser of the gift card does not earn Club One points; the points are earned by the user of the gift card.
Frequently Asked Questions
- Do I need to present my gift card when checking in for a trip?Do I need to present my gift card when checking in for a trip?
No, when checking in for a trip at the harbour or online, your gift card is no longer needed.
- Can I give my gift card to a friend?Can I give my gift card to a friend?
Yes, you can, the gift card is not personal.
- If I have a gift card for a Stockholm cruise, can I exchange it for a trip to Helsinki and vice versa?If I have a gift card for a Stockholm cruise, can I exchange it for a trip to Helsinki and vice versa?
No, your gift card is only valid for the route indicated on it.
- If my gift card is valid until 31 May, do I have to travel before that date or can I travel later if the trip is booked before the expiration date?If my gift card is valid until 31 May, do I have to travel before that date or can I travel later if the trip is booked before the expiration date?
Your trip must have already taken place by the date indicated on the gift card.