Join Club One

Accessibility statement for hotelservices.tallink.com website

Last reviewed date: 28 June 2025

This is an accessibility statement for the hotelservices.tallink.com from Tallink, first published on 28 June 2025.

We want every journey with us to be smooth – both on sea and online. That’s why we’re working to ensure our website is accessible to all our guests, in line with the European Accessibility Directive and the standard EN 301 549.

This accessibility statement is based on an accessibility audit from an external evaluator. Hotelservices.tallink.com is not yet fully accessible. Known limitations are listed under “Known accessibility gaps”.

As an alternative, you can ask for information and book services by contacting the hotel directly.

Compatibility

Tallink Silja Line mobile app is designed and tested to be compatible at least with the following assistive technologies:

  • iOS with VoiceOver screen reader;
  • iOS with VoiceOver voice commands;
  • Android with TalkBack screen reader;
  • Android with Voice Access voice commands;
  • Both Android and iOS with a physical keyboard;
  • Operation system zoom and font size increase options (up to 200%).

Contact

If you spot an accessibility issue or need any information in a more accessible format, just drop us a line at info@tallink.ee or see more ways to contact us – we’ll do our best to make your experience with Tallink enjoyable and barrier-free.

Known Accessibility Gaps

This is the list of known issues and the EN 301 549 standard requirements that are not met. We’re prioritizing fixes based on user impact and technical feasibility, and we appreciate your patience as we make these improvements.

  • The page may have the wrong language specified in code. (9.3.1.1 Language of page)
  • There are no skip-links that would allow to navigate to the main content of the page or the navigation tabs on the bottom of the page. (9.2.4.1 Bypass blocks)
  • Texts on the page do not respond to the browser’s font resize settings. (11.7 User preferences)
  • Green and grey texts may not have sufficiently contrast. (9.1.4.3 Contrast (minimum))
  • Text on top of images may not be contrasted enough. (9.1.4.3 Contrast (minimum))
  • Headings, lists, tables and page regions are not always correctly marked up. (9.1.3.1 Info and relationships)
  • Some icon buttons are missing text alternatives and are read out by the screen readers as “buttons”. (9.4.1.2 Name, role, value)
  • Some decorative and uninformative icons may be read out by the screen readers. (9.1.1.1 Non-text content)
  • Images may have text alternatives that repeat the visible text. (9.1.1.1 Non-text content)
  • Product / service cards contain multiple links which all lead to the same detail page. (9.2.4.4 Link purpose (in context))
  • Screen reader and keyboard focus may stay behind the menu drawer and confirmation modal when they open. (9.1.3.2 Meaningful sequence, 9.2.4.3 Focus order)
  • The language button, navigation tabs, and selectboxes may not receive a visual focus style when navigated to with a keyboard. (9.2.4.7 Focus visible)
  • The role and state of the menu drawer, navigation tabs and “Show more” accordion may not be accessible for screen readers. (9.4.1.2 Name, role, value)
  • After expanding the “Show more” accordion, screen reader’s focus may skip the contents of the accordion. (9.1.3.2 Meaningful sequence)
  • Input fields are missing autocomplete attributes. (9.1.3.5 Identify input purpose)
  • Status and error messages are not automatically announced by the screen readers. (9.4.1.3 Status messages)